Hi!
I'm having two issues tonight with my Amaya XT. The first issue is, I generated a letter E in Design Shop and when it embroidered it, it did a second then a third -- and probably would have kept going except it hit a hoop limit. I first tried reloading the design - same thing happened. Then I tried restarting Design Shop and the Amaya OS, same result, then tried restarting the machine and computer as well, same thing. I had this happen once before with a design someone else had digitized that had an extra stitch at the end that once I deleted it and resaved it proceeded to only stitch once, but I've never had it happen with just a letter typed in Design Shop. Any suggestions of how to fix?
The second issue is the first time after I closed everything down and restarted, after I adjusted where I wanted the letter to stitch out, when I hit the green start button nothing happened. It didn't start running even though the OS read at the bottom that it was. I shut everything down, restarted everything again, was able to adjust where I wanted it and then again when I pressed the green start button - nothing. And again could not get anything else to happen either. Any suggestions about this as well would be greatly appreciated!
Thanks,
Natalie
I'm having two issues tonight with my Amaya XT. The first issue is, I generated a letter E in Design Shop and when it embroidered it, it did a second then a third -- and probably would have kept going except it hit a hoop limit. I first tried reloading the design - same thing happened. Then I tried restarting Design Shop and the Amaya OS, same result, then tried restarting the machine and computer as well, same thing. I had this happen once before with a design someone else had digitized that had an extra stitch at the end that once I deleted it and resaved it proceeded to only stitch once, but I've never had it happen with just a letter typed in Design Shop. Any suggestions of how to fix?
The second issue is the first time after I closed everything down and restarted, after I adjusted where I wanted the letter to stitch out, when I hit the green start button nothing happened. It didn't start running even though the OS read at the bottom that it was. I shut everything down, restarted everything again, was able to adjust where I wanted it and then again when I pressed the green start button - nothing. And again could not get anything else to happen either. Any suggestions about this as well would be greatly appreciated!
Thanks,
Natalie
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