I have a very strange problem and can email the techs tomorrow but thought I would ask on here first - I've tried a search but can't see me problem but not entirely sure what to search for!
Im sewing a bunch of football shirts with a crest. Last night one of them moved out of alignment for some random reason - the garment isn't getting caught or pulling or anything like that, it's like the hoop is trying to re-centre itself or something and jumps to the left. And it's just happened again!
There are 14 different colours in the design order, and it gets to colour 14 and starts to stitch about 1/2" to the left and above where it should do and the colour order on screen is still showing it stitching colour 13. If I try and go back and forward on the stitches it moves through the design but still trying to use the wrong colour and still out of alignment.
The thread breaks instead of it sewing for some reason so I can catch it and try and move it back into alignment and then hope for the best and start stitching - Im now taking a note of the X and Y positions of each top as I start them as they are all slightly different (matching them up to a logo on the opposite side) and if it happens I can take a note of the stitch count, switch everything off, re-boot laptop and then move the X&Y back to where they were and jump through the design but I shouldn't have to do that.
On all the other times it's stitched the logo it's been fine - it just seems to randomly happen so Im not sure what to do / what the problem is.
Can anyone help - Im so confused?
Thanks
Mandy
Im sewing a bunch of football shirts with a crest. Last night one of them moved out of alignment for some random reason - the garment isn't getting caught or pulling or anything like that, it's like the hoop is trying to re-centre itself or something and jumps to the left. And it's just happened again!
There are 14 different colours in the design order, and it gets to colour 14 and starts to stitch about 1/2" to the left and above where it should do and the colour order on screen is still showing it stitching colour 13. If I try and go back and forward on the stitches it moves through the design but still trying to use the wrong colour and still out of alignment.
The thread breaks instead of it sewing for some reason so I can catch it and try and move it back into alignment and then hope for the best and start stitching - Im now taking a note of the X and Y positions of each top as I start them as they are all slightly different (matching them up to a logo on the opposite side) and if it happens I can take a note of the stitch count, switch everything off, re-boot laptop and then move the X&Y back to where they were and jump through the design but I shouldn't have to do that.
On all the other times it's stitched the logo it's been fine - it just seems to randomly happen so Im not sure what to do / what the problem is.
Can anyone help - Im so confused?
Thanks
Mandy
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