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We had one of our machines shipped to us via pallet. Thread rack was removed and put under sewing arm (if I remember correctly), and everything was bubble wrapped inside, plastic wrapped outside, strapped to the pallet and put inside a carton and filled with more bubble wrap. It arrived on a truck with a lift gate (shipped to our UPS Store). We unpacked it as much as we had to, to get it in the back of a van to take home. Arrived in perfect condition!
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