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We are getting organized and working on improving our processes. We do embroidery in-house and sub out screen printing. We have created an approval form where it time stamps and dates the customers' electronic signatures upon approval of the graphics, colors, etc with the dimensions and details specified. We have a very short disclaimer above the signature line but I feel like we need more to "cover" us. I'm considering adding a 2nd page with more "terms". I would like the customer to agree to our general terms and conditions that is listed on our website as well. However, I'm not sure how to have them agree to all of our policies without making the approval document extremely lengthy. Can you legally provide a hyperlink from such a form to a website page with terms and conditions and have them agree to them via electronic signature on a pdf?
How does your business get customers to agree to terms/policies/artwork and such?
How does your business get customers to agree to terms/policies/artwork and such?