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Amaya not recognizing end of bobbin.

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  • Amaya not recognizing end of bobbin.

    Recently upgraded software and computer. Have had a problem with the Amaya not recognizing when the bobbin breaks or runs out even with Bobbin Detection ON. Sometimes it will sew through two color changes barely catching the top thread and pulling it under into nests on the back before it will finally stop. If I am not "babysitting" the sew out I don't hear the change until it finally breaks the top thread! Techs are stupefied; never heard of this. Anyone else had this problem?
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