I have had my machines (2) for 8 years, and always do all the maintenance as needed. But I am at a loss for this one.
I was stitching out a design - chest logo size.
all of a sudden the machine made a loud noise, and then stopped, the Amays OS software gave an error... I think it said x/y axis error, so I let me other machine finish stitching out what it was working on.
I turned both machines off, and OS.
Then I turned on OS, and then the broken machine.
The machine turns on, and makes a noise like it wants to pull up the lever, but it can't. it tries 2or 3 times, and then stops. The needle is in the correct location, so its like the lever is not controlling the needle.
OS does not even recognize the machine now.
HELP... I dont want to cause anymore harm, so I shut if off.
Other machine is picking up the slack right now, since I have stacks of embroidery orders that have to be completed.
Thank you for any Advice,
Amy
I was stitching out a design - chest logo size.
all of a sudden the machine made a loud noise, and then stopped, the Amays OS software gave an error... I think it said x/y axis error, so I let me other machine finish stitching out what it was working on.
I turned both machines off, and OS.
Then I turned on OS, and then the broken machine.
The machine turns on, and makes a noise like it wants to pull up the lever, but it can't. it tries 2or 3 times, and then stops. The needle is in the correct location, so its like the lever is not controlling the needle.
OS does not even recognize the machine now.
HELP... I dont want to cause anymore harm, so I shut if off.
Other machine is picking up the slack right now, since I have stacks of embroidery orders that have to be completed.
Thank you for any Advice,
Amy
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