What if you lose a dongle?

[Posylane]

Do you have to buy the software all over again?

[levelbest]

Definitely going to want to call Melco on this. I know from time to time dongles go bad but they would usually require you sending it back. As they come pre activated, and don't phone home to Melco - I think there isn't any way for them to deactivate your old key - which means someone else could potentially use it or resell it.

Honestly, not sure what the policy is but you are best calling customer service and asking them.

[Posylane]

I confirmed with Melco that if you lose a dongle, the software is gone. I found the Melco software ok but I am not married to it. I am going to look around at options.

[NewToEmb]

Losing dongle

I confirmed with Melco that if you lose a dongle, the software is gone. I found the Melco software ok but I am not married to it. I am going to look around at options.

I believe Generations will replace the dongle if you pay $299 extra at the same time you purchase the software. You cannot buy it at a later date. You might want to check into that one. But no software is cheap!

[Wishes]

Since you lost the dongle could you contact your homeowners or business owners insurance and see if they would replace it? I would check. You never can tell. Sorry you are having to go thru this.

[stargazeremb]

If you are still needing the dongle, please call 321-576-2793 or email me at [email protected]