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New User with a probleme

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  • New User with a probleme

    Hello,
    I'm an embroidery tech who has been working with embroidery machine for a long time.
    I presently bought 2 used amaya xt. This is new to me!
    I'm having probleme installing it. The person whom I bought it from said he had no problem and I've actually talked to him and he wasn't able to help me.
    So I connected the computer to my machines using the hub I think it's called.
    I opened my software. And when I have the option forced download on, I can see my two machines. When I try to press the middle button to assign them to a cluser nothing happens. I fallow the instructions in the guide manuel I have.
    I saw on the forum that you can use the advanced mode and it's easier. So I selected the advanced mode. Rebooted my software and turned on my machines, but my sofware freezes.
    I could use some help to get these working.

    Thanks you so much!

    Sarah

  • #2
    I found my probleme! Yeah! I unistalled my software and reinstalled it. I can now see my two machines in my software.

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