Machine stopped during sewing with needle down & no Tech in my state

[LiVawne]

My Amaya was sewing a simple monogram design and it stopped with the needle down. Once the emergency button was released the needle came up and there wasn't any damage to the garment. I started the machine and it sewed 2 or 3 stitches and did the same thing. This is continuing to happen. Unfortunately, I am in an area where my Melco Technician just moved to Dubai. I have done some maintenance before like changing a mother board and a few other things. Any help or suggestions on what to do or where to look is greatly appreciated. Thanks in advance!!

[Judy]

It must be the weather. My Silver Surfer was giving me grief earlier this week. The first thing I did was shut EVERYTHING down and reboot. The next time it happened, I pressed the left arrow and up arrow keys simultaneously. Those things worked. And the next day -- no problems at all. I love wondering how it will run today!

[Justhreadz]

Sometimes the hook needs oiling on mine when this happens.