Help! Machine keeps shutting down

[ehendrix24]

when I start my design it will start to stitch and as soon as it starts to go it stops like I have hit the emergency shut off button and then it will boot back up on its own again but when I tried again it did the same thing what can I do?

[Greenwing]

I know it may seem simple

Go through and check all your connections
especially the electrical cord plug ins and along its length.

I have had damage to a cord before that caused a similar issue.

[ehendrix24]

[thanks it has helped from shutting off now it keeps giving me the Z axis track error message now?

[levelbest]

[thanks it has helped from shutting off now it keeps giving me the Z axis track error message now?

Unfortunately this sounds like when the z motor gave out on two of our machines. A tech visit and repair may be in your near future.

Is your machine a big red? The original motors in those we a bit underpowered and were updated.

[ehendrix24]

oh no my husband already doesn't like the machine and it is a Melco Saurer Amaya XT

[ehendrix24]

Ok so I tried to change the thread needle from 16 the one I was using and getting the z axis error message with and I changed to 15 and it stitched without getting a error message so I'm thinking it may just need the hook timing reset since it is also done on needle 16

[levelbest]

Ok so I tried to change the thread needle from 16 the one I was using and getting the z axis error message with and I changed to 15 and it stitched without getting a error message so I'm thinking it may just need the hook timing reset since it is also done on needle 16

Doesn't sound like that to me - but here's hoping...

When our motor was failing - there were times when it first started that it would run ok and then just quit in the middle of a design. It made it difficult to diagnose. Even walked thru it with John Hansen of Melco trying to figure it out.

Eventually we came to the conclusion that the motor was toast. Replaced it and never had the issue again. The second time it happened, I knew pretty well what the symptoms were.

Anyway, like I said - hope you get it straightened out one way or another.