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Service Technician for GEORGIA needed!

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  • Service Technician for GEORGIA needed!

    Well, folks...looks like I need your help in finding a service tech for my old Big Red Amaya machine.

    There are 2 service technicians listed by Melco for Georgia. I can't get either one of them to call me back!

    Over a month ago, I did get Marc Davis (the senior tech listed) to tell me he would put me into his schedule and call me on Oct 30th to schedule service, but you can see now it's November 30th, and he hasn't called, emailed, or texted me, despite my numerous messages to him!

    And the other tech listed, Jack Hein, doesn't answer his phone or return calls, and he has no email address listed for him.

    So I'm stuck and hoping someone knows another technician that works in the metro Atlanta area.

    Also, how do we let Melco know that their technicians are lacking? I'm thinking I made a mistake in buying an Amaya, since I'm sure that I wouldn't have this issue with another brand.

    Very frustrated...can't you tell?!?
    Jim Sulsona
    Laughing Palm, Inc.

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